Field Service Engineer International Company
012 -5961868

Job Description

Role Summary/Purpose

The Field Service Engineer is a professional service provider in the water and process treatment industry. She or he provides on-site services at our major accounts in the assigned geographic area. 

Responsibilities :

Essential responsibilities

The following activities are a guideline; others can be part of the job scope:

Perform on-site chemical testing and program follow-up 
Customer reporting/Data processing with the use of our InSight platform
First line trouble shooting for Cooling, Boiler, Water & Waste and Refinery and Petrochemical process water treatment applications
Execute Site Surveys, Equipment Start up and Commissioning
Management of Repairs/Maintenance/warrantee
Retain strong verbal and written contact with customers
Minor assembly operations, as required
Project coordination
Support costing of contracts.
Follow and conduct technical trainings
Fulfill Piloting and Field trials when required
Participate in the local team meetings to share best practices
Comply with integrity and safety as required by company policies
Report all work related accidents (including vehicle), diseases, dangerous occurrences, near misses, incidents and damage to property to Line Manager and EHS Manager, preferably through Gensuite.

Requirements :


Service oriented, external focus
Chemical background
Taking initiative – driven by technical improvements
Team player and independent
Commercial feeling and interest
Good communication and computer skills
Good knowledge of local language & English is required
Strong flexibility and problem-solving skills
Competence with windows office software and Company IT tools is a must
Experience and/or interest in Refinery or Petrochemical industry is a plus