Top.Mail.Ru
Operations Supervisor LV Caspian Limited
.
negotiable
05.12.2022

Job Description

Report to : Operations Manager

Key Role:

Monitor the efficacy of the department, improve operating processes, and report to line manager. Control of all activities associated with Baku Office Operations, overseeing on-site Transportation, ensure all material movements are conducted effectively and efficiently without compromising HSSEQI requirements

Interfaces with: Customer Project Management team / Project Manager Baku / Subcontract Operations Manager /  H/L Specialist and Transport Manager / HSSQE Manager / LV Operations & Customs Departments

Responsibilities :

Responsibility & Objectives:

- Identify potential problem areas that will or may affect the supply of services and take necessary remedial action to mitigate such problems

- Design and implement departmental policies, procedures, goals and objectives

- Collaborate with sales professionals to understand customer needs and specific requirements, customize delivery needs and provide sales people with tools like pricing sheets and product information and specs

- Communicate with customers to get feedback that can be used in improving processes and customer service; assist in solving problems and providing consulting assistance to create brand loyalty and lasting relationships

- Come up with effective strategies to enhance the company’s financial health

- Motivate & supervise the assigned employees, evaluate their performance, deliver positive/negative feedback

- Prepare reports that include sales data, financial activity, performance outcomes, goal achievement and overall productivity to present to executive management

- Consult with other departmental managers to determine sales, discounts or promotions and verify that all sales people are familiar with the details of what is being offered

- Participate in training and evaluating members of the sales team and providing helpful feedback concerning the achievement of personal and team goals

Main Objective:

Overall responsibility for managing project resources and ensuring material movements are conducted effectively and efficiently in line with HSSE & Quality requirements

Requirements :

Minimum Competences required:

Required Competencies:

- Project Management & Implementation

- Freight Forwarding

 - SCM 

Work Experience:

- Oil & Gas Industry

- Project Management 

- OOG & HL Cargo

- Customs and Domestic

Personal Qualities:

- Professional & Positive approach

- Communication skills

- Team Player 

- Problem Solving

- Result & Customer focused