Top.Mail.Ru
Client Servicing Executive Insurance Company
012 -5961868
negotiable
23.01.2023

Job Description

We provide insurance brokerage, consulting, and claims services.
We are looking to a staff member to service and retain clients, and contribute to new business, working at the smaller, less complex end of the market.

Responsibilities :

Build and maintain strong relationships with smaller clients, or under direction of Senior Client Exec.
Monitor client satisfaction and address concerns
Understand client business and develop requirements
Devise appropriate strategies, advice and programmes to meet client need
Obtain terms from the market, analyse these terms and present them to the Clients
Secure client instructions and ensure that business is placed correctly
Co-ordinate any service delivery by Company teams
Check invoicing and collection is completed

Tackles routine client requirements, renewals and endorsements
Conduct presentations to the Clients
Sets own agenda to meet business targets
Would comply with standard working practices, referring difficult of non-standard situations to experienced colleagues


Requirements :

High education 
Hold or be studying for professional qualification
Insurance experience – minimum 1 years
Sound technical understanding of insurance products, including but not limited to Property, Motor, Medical, Personal Accident and markets
Fluency in English language 
Excellent communication and interpersonal skills
Commercially astute
Good relationship builder, both with clients and internally
Team player