Senior HR specialist HoReCA
012 -5961868

Job Description

Responsibilities :

Develop and implement internal HR policies, procedures, and code of conduct in line with the organization's goals and legal requirements
Lead and oversaw the recruitment and selection process, including job postings, screening, interviewing, and onboarding of new hires
Manage employee relations, including conflict resolution, disciplinary actions, and performance improvement plans
Conduct performance evaluations and provide guidance to managers and employees on performance management processes
Stay updated on employment laws and regulations, and ensure compliance with relevant HR policies and procedures
Collaborate with management to develop and implement HR strategies aligned with business objectives
Analyze HR metrics and provide reports and recommendations to management
Maintain employee records and ensure data accuracy and confidentiality
Conduct exit interviews to understand the reason for termination
Works on the development and implementation of employee benefits and compensation plans
Collaborate with Operations Manager and discusses the employee's career progression and paths
Analyze HR statistics and metrics like employee performance, turnover, retention, and cost-per-hire rate
Work and define the budget for HR programs
Develop and implement a manpower planning helping the new/existing  program to have the needed staff with the right competence on time
Review and approve job position requests, and job descriptions and make recommendations, ensuring accuracy and consistency
Monitor and coordinate staff contract management
Serve as an ambassador and champion for the company: Standards for Professional Code of Conduct; escalate code of conduct issues to the senior management for additional support and to ensure the issue is resolved and appropriate follow-up is carried out
In partnership with the Operations Manager, define and review in-country salary structure and benefits plans and communicate changes or updates
Ensure the process of the monthly HR payroll documentation on a timely basis ensuring completeness and accurate documentation
Ensure all Generalist HR activities are carried out in adherence to these standards

Requirements :

Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred)
Minimum of 3 years of progressive HR experience, preferably in the fast-food or restaurant industry
Strong knowledge of employment laws, regulations, and HR best practices
Demonstrated experience in recruitment, employee relations, performance management
Excellent communication and interpersonal skills, with the ability to build effective relationships at all levels of the organization
Proven ability to handle sensitive and confidential information with professionalism and discretion
Strong analytical and problem-solving skills
HR certification (e.g., SHRM-CP, PHR) is a plus