Job Description
Responsibilities :
Division : Customer & Digital Care
Your main job responsibilities
*To provide high quality service to customers
*To handle all customer requests in the channel and provide proper information
*To complete sales transactions for customers
*To resolve customer queries and complaints
*To register contact reasons and complaints properly
Requirements :
Your education and work experience
* Higher or professional Education
Your skills and competencies
*Problem solving skills
*Ability to work under pressure
*Communication skills
*Prompt
*Knowledge of Azerbaijani (fluent), Russian (fluent) and English (fluent) languages
*Ms. Office programs