Job Description
Your AI Security Partner
AI & Data Innovation
for Business Transformation
We are dedicated to helping clients achieve their business objectives by deploying innovative, AI-first IT solutions.
We are looking for a System Engineer with strong hands-on experience in server management, virtualization, IT security best practices, hardware management, storage solutions, monitoring tools, IT Service Management (ITSM). If you are passionate about maintaining robust IT environments and ensuring seamless operations, join our dynamic team!
Responsibilities :
Key Responsibilities:
• Manage and maintain Windows Server and Linux environments (Ubuntu, Red Hat, CentOS).
• Configure, troubleshoot, and optimize Active Directory, DNS, DHCP, and Group Policy.
• Administer virtualization platforms: VMware, Hyper-V, Nutanix, and KVM.
• Ensure data backup, system updates, and patch management are performed regularly and efficiently.
• Monitor server performance, security logs, and ensure compliance with IT policies.
• Automate routine system administration tasks using PowerShell or Bash scripting.
• Manage server hardware, including installation, configuration, and troubleshooting of physical servers.
• Oversee storage solutions, including SAN , NAS and distributed storage environments.
• Perform hardware diagnostics, firmware updates, and resource optimization for Dell, HPE, Lenovo, Cisco or similar server technologies.
• Implement and maintain monitoring solutions for server and network infrastructure (Zabbix, Nagios, Prometheus, Grafana, or similar tools).
• Generate reports and alerts for system performance, health checks, and security incidents.
• Administer IT Service Management (ITSM) tools, including ticketing systems, incident management, problem management, and change management (ServiceNow, Jira Service Desk, or similar).
• Ensure ITIL best practices are followed for incident and change management.
Requirements :
Qualifications:
• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 3–5 years of experience in system administration.
• Strong understanding of Windows Server, Linux distributions, and virtualization technologies.
• Hands-on experience with server hardware (installation, configuration, and maintenance).
• Knowledge of storage technologies: SAN, NAS, RAID configurations, and distributed file systems.
• Experience with monitoring and alerting tools: Zabbix, Nagios, Prometheus, Grafana.
• Knowledge of IT Service Management (ITSM) and ITIL best practices.
• Familiarity with ticketing systems: ServiceNow, Jira Service Desk, or Freshservice.
• Understanding of KVM (Kernel-based Virtual Machine) for Linux virtualization.
• Knowledge of Docker for containerized applications.
Preferred Certifications:
• MCSA (Microsoft Certified Solutions Associate)
• RHCSA (Red Hat Certified System Administrator)
• VCP (VMware Certified Professional)
• ITIL Foundation or Certified ITSM Professional